Privacy Policy

We are a company owned by Ing. Markéta Pekárková, Company ID (IČ): 87991594.

We operate an online store at www.margessa.cz.

In order to provide our services, sell our products, and operate our website, we process certain personal data.

The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR).

I. Processing of Personal Data

A. Processing of Personal Data When Using the Contact Form

If you enquire about our products or services, we will process the contact details you provide to us, primarily through our contact form. These include:

• First and last name
• Telephone number
• E-mail address
• Delivery address (where applicable)
• Residential address (where applicable)

Why do we process your personal data?

We use your contact details to communicate with you regarding your enquiry, products, or services.

Legal basis for processing

Your personal data are processed pursuant to Article 6(1)(b) GDPR, as the processing is necessary to take steps at your request prior to entering into a contract.

How long do we keep your personal data?

If no further cooperation is established, we will retain your personal data for a maximum of 10 years from our last communication.

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B. Processing of Personal Data When Making a Purchase

If you purchase products from us, we process the personal data you provide during the ordering process, particularly:

• First and last name
• Billing address
• Telephone number
• E-mail address

Why do we process your personal data?

We process your personal data in order to fulfil our contractual obligations, including delivering the ordered products or services.

We also use your contact details to communicate with you regarding your order, delivery, complaints, returns, or any enquiries you may have.

Furthermore, we process your personal data to comply with our legal obligations, particularly accounting, tax, warranty, and consumer protection requirements.

Legal basis for processing

Your personal data are processed pursuant to:

• Article 6(1)(b) GDPR – performance of a contract.
• Article 6(1)(c) GDPR – compliance with a legal obligation.

How long do we keep your personal data?

Your personal data will be processed for the duration of the contractual relationship and subsequently for 10 years following the last provision of our services or delivery of goods.

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C. Newsletters (Marketing Communications)

1. Existing Customers

If you purchase products from us and have not opted out during the ordering process, we may use your e-mail address to send you newsletters and marketing communications.

Why do we process your personal data?

To send marketing offers and information to our existing customers.

Legal basis for processing

This processing is based on our legitimate interest in accordance with Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, and Article 6(1)(f) GDPR.

How long do we keep your personal data?

We will process your e-mail address for marketing purposes for 10 years from your last purchase.

You may unsubscribe at any time by clicking the unsubscribe link included in every newsletter or by contacting us at:

info@margessa.cz

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2. Newsletter Subscription via Our Website

If you subscribe to our newsletter by entering your e-mail address in the subscription form located in the footer of our website, we will process your e-mail address for newsletter distribution.

Why do we process your personal data?

To send you news, special offers, and information about Margessa products.

Legal basis for processing

Your personal data are processed pursuant to Article 6(1)(a) GDPR, based on your freely given and explicit consent expressed by subscribing to our newsletter.

How long do we keep your personal data?

Your personal data will be processed for 5 years from the date of subscription or until you withdraw your consent.

You may withdraw your consent at any time by clicking the unsubscribe link included in every newsletter or by contacting us at:

info@margessa.cz